Small business news; tips; networking | BizSugar | User | SBRTechno

Submit an Article

These stories submitted by SBRTechno became hot on BizSugar

Managing Adverse Social Media Comments

Posted by SBRTechno under Social Media
From http://www.sbr-technologies.com 3824 days ago
Made Hot by: SimplySmallBiz on June 12, 2014 11:04 am

It’s always not possible to get favorable comments on your Facebook fan page or on Twitter. There are negative comments as well. Businesses need to manage negative comments by expressing sincere apologies if the complaint is genuine. Even unjustified comments need to be handled tactfully. Read More