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Tips and tricks to help you get better service from your next call to technical support. You might even get your problem solved. These are the trade secrets of how we pros get right to the point when we are trying to resolve an issue on the clock for a client. Read More

Imagine having a newborn dropped off on your doorstep wrapped only in a blanket with a note attached that reads, "Take care of me." For the sake of argument say you wanted a baby so this is like a windfall. You bring the child in the house and Read More

Do you think that just because your business is small you can’t outsource? There are ways to send your writing, IT tasks and other needs overseas to add efficiency to your enterprise. By doing some prior planning and following some pointers, you can get the quality help you need. Read More

Marketers today are caught up in a jumble of buzzwords that mean very little. It's a confusing time, but to get the marketing right, you need to start thinking about relationships first. "It's not about selling something anymore; that might be the end result, but to get there, you need to work on the relationship." Read More