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Social customer services is a new competitive advantage for the modern companies in order to establish stronger relationships with their clients. Customer service in the past was a huge problem, especially for the small companies. Read More

I am blogging for more than 3 years now and I have written more than 255 original posts in my site (besides my other contribution as a guest poster in other sites). That means that I (as many bloggers) have to accumulate a lot of content in my site that can be utilized in various ways and provide m Read More

When I started working in the IT consulting section, the words leadership and inspiration were not in the daily vocabulary of my company. What was there, however, was a “get things done” like mentality, coupled with the “within budget” and the “on time” clauses! No questions asked, of course!


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How many times were you in a situation where you could have negotiated your way – but chose to be silent instead because you didn’t feel up to it?

Negotiation is an essential skill, but for most of us, it is a very uncomfortable thing to do. Read More

The new year is usually a time for reflection and new resolves for business and life. Everybody he/she commits to do, …, something about his/her life and/or business! It is a time to start to decide change things, ways, habits, and approaches for making a difference in the world! But, usually is no Read More

Sales is not a dirty word! There is a way of providing value to other people and be compensated for your effort in the process. But sales is not an easy procedure. For most of the people is a skill simply do not have while for the rest of us it is a constant procedure to better our sales strategy w Read More

“Blogging is a discipline“! That was the point of argument with a friend of mine, an entrepreneur in spirit and practice, who argued that blogging is a side activity, at best, for entrepreneurs. His main point was that a businessperson should not do a lot of things and shouldn’t scatter his/her res Read More

Do you have clients consuming the most of your valuable time without any substantial income? Have you ever feel like that you want to shift your priorities about the support of your clients? There are good and bad clients? These are the questions revolved in my mind after a long session with a clie Read More

As a person, sometimes, I am an impetuous one! I use to grasp quickly the situation and respond or decide quickly for the next steps! I usually like very much complex situations because they suit me just fine! I do not like delays and I try to process everything in a single swipe (or more actually Read More

Most people working on the online business sector, think that many of the problems they are facing may be solved by marketing! Not enough sales, marketing is the problem, not enough conversions, it is a marketing problem should be solved, no product/service awareness, you use the wrong marketing mi Read More