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The “broken windows” theory offers warning signs when things are going downhill. “Flower box” indicators, by contrast, show that things are going well.
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The problems you encounter with user acceptance testing aren't technical. They're all political. You can't solve all of the messes when things go wrong – but you can do quite a bit to prevent them. Read More

You’ve got a new application underway. You need to map out some kind of testing schedule. Karen Heyman collected advice from the experts about how to do it.
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Amid Covid-19, new programmes are popping up that invite workers to settle abroad and work remotely. Could we all soon become ‘digital nomads’?
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Just because your state or city allows you to bring staff back to the office doesn’t mean that the facilities are ready for them to work safely. Here’s what you need to consider before employees return – assuming you can convince them to do so. Don’t count on that.
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A proposal to make the FCC rewrite a law through administrative rulemaking would threaten small social sites and generate vast amounts of new business for trial lawyers. Expect some of the people who denounced net-neutrality regulations to cheer it on.
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The longstanding lack of diversity in tech jobs is on trial as protests over systemic racism mount across the United States as well as abroad. But a lasting solution requires much more than simply hiring more people of color. Read More

You wouldn’t put together a band where all four musicians played the guitar. Somebody needs to drum and sing. Similarly, QA teams need specialists across a range of skill sets and experience. And that’s just one of the rock-and-roll lessons that creative teams can learn.
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Telecommuting requires new interpersonal skills. That is especially true if you’re trying to stay on the boss’s radar or earn a promotion. Without brainstorming sessions and spontaneous coffee klatches, workers need to find new ways to strut their stuff and get noticed. Keeping your head down and f Read More

You might be an expert in software testing techniques. But often, QA professionals require industry domain knowledge in order to respond to unique specifications, workflows, or technology adoption. Here’s what to look for, as well as how to obtain domain knowledge in vertical markets, such as hirin Read More