CharlieShaheen voted on the following stories on BizSugar

When was the last time you received an old-school offline gift, wrapped in paper with ribbons, with a hand-written card inside? Can you remember your feelings when you started to unwrap the present? This excitement, desire to look inside. You’re an adult now, but you’re still thrilled. That feeling Read More

Trust and the $5 muffin refund

Avatar Posted by d2kd3k under Customer Service
From http://carpe-diem.typepad.com 5974 days ago
Made Hot by: on July 18, 2008 1:20 am
Bruce Rasmussen's engaging personal tale combines forthrightness and whimsy, beginning with a marketer's definition of trust (which he claims to paraphrase): "A can trust B if B has the opportunity to rip A off - and chooses not to do so." Embedded in a story about muffins are some pretty provocative questions that Bruce asks about our own or Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!