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Debt Collection. Not a nice job but a necessity to keep your business going. In these hard times it’s a task that seems to be more prevalent to businesses everywhere. Many years ago in my first ever job I did quite a bit of debt collection and have done since then on and off – quite successfully. Read More

Why did you start your small business? I love asking this question and then hearing the stories. Business owners faces light up or take on this earnestness that displays their passion and expertise. Even when I have an incomplete understanding of what their business really does, I find I get carrie Read More

This #kaizenblog chat was more than just our usual chat. We said goodbye to the chat's founder and co-host, Valeria Maltoni. In that vein, Valeria wrote a lovely post about Passing the Baton. What is embedded in the process of change? Read More

This article talks about a forthcomoing book, When Life Happens: How Women Business Owners Conquer Personal Crisis (working title) is a collaboration between Chris Vasiliadis and myself. The goal of the book is to describe the experiences and lessons learned to help other women business owners na Read More

You can dress it up with terms like "strategic plan" or "operational plan" but at the end of the day, it's just plain good old goal writing. Really. I know it seems intimidating at times to put it on paper. If you decide to call it an action plan, that works too. For larger small businesses, there Read More

This article examines how badly written goals set small business owner up for failure. Goal writing can be harder than it sounds. Without clear specifics, measurements, deadlines or accountability embedded in the written goal, it's a bit like driving your car in the fog. .
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I've been on Facebook for a few years. Originally just to chat to my nephews and nieces back in Wales but I now have my business page, Sian's on it too. What I don’t understand is why do they still call everyone “Friends”? Read More

Social Media is not a website. It’s not something you set up and leave, just attracting traffic to it. I see it lots of times and feel it’s such a waste. Unfortunately it’s mainly because people don’t understand what to do with Twitter and Facebook. How many of us did when we first started? Read More

More and more people work from home nowadays. It saves on travel into the office and in some cases where it's expensive to run an office companies have found it easier to out-source to Virtual Assistants or set their employees up working from home. Read More

Could your religious or spiritual beliefs limit your business growth? It's a common theme with small business owners, particularly when they are about to transform their businesses. Fear makes us tell ourselves some crazy stories that somehow don't sound crazy in our heads. But what about our spiri Read More