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Customer goals can change during the year, and this, naturally, affects progress, product engagement, and communication.

In this article, I will discuss four tactics to better align customer goals with your goals as a customer success professional to unlock true success potential and drive custo Read More

Google+ is shutting down!
Don't get panic!
Here is à wonderful alternative to Google+ Facebook and other platforms.
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I will talk about tech stuff on Tuesday. It could be an app, a gadget, etc. I recently did a talk at a podcasting conference in Stockholm, Sweden. I then used the presentation tool called Haiku Deck. As I searched Google News, I found out that Haiku Deck is now acquired by BookRags, an ”edtech” com Read More

When Zoho One was launched in 2017, the goal was to give businesses an integrated solution with applications which worked together seamlessly. This is extremely important in today’s digital ecosystem because standalone products are notorious for introducing complexities when it comes to full integr Read More

2018's a Wrap! It's time to catch up again with these marketing trends to watch in 2019 if you want to keep driving those sales to your online store.

You finally mastered 2018’s marketing tactics and now 2019 rolls out with it’s new marketing trends to watch out for.

Just when you believe you Read More

Do you like Still Life photography? I talk about categories, tags, blogging schedules, and a nutty game… ;)

Show notes:

Monday Open Thread Post - Instagram

Kirkwood tea cartoon by John Cox

Future Blogging - EGO blog

Filipin (Swedish X-mas game with nuts) Read More

Are you tracking your social media performance? Want to prepare a social media audit? Here's 8 steps to a stress-free review anyone can do. Read More

To Rakesh Gupta, a Salesforce MVP and small business owner, adversity is essential to achieving success. Here's his success story. Read More

Lisa Sicard of Inspire To Thrive is a long time participant on this blog, almost 7 years now. In that time she’s switched from working at a newspaper to becoming self employed months ago. She wrote a book titled How To Tweet And Thrive On Twitter in 2017, which I wrote a review about. Read More

If you’re ready to make more business transactions, improve efficiency, cut operations costs, impress customers, and make sure all your vital data and documentation is secure and legally-binding; it’s time for you to invest in eSignature software.
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