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Can providing your customers with free Wifi and other perks bring you more business? According to reports from small business owners, the answer is yes. Read More

Big companies have it easy when it comes to gathering and utilizing competitive intelligence. They have a defined brand and a fairly clear picture of market penetration, differentiators, and existing products and services.

Start-ups, especially high-tech ones, typically don’t have the same luxur Read More

During the process of credit repair, small business owners may still need to obtain financing. Here is advice on how to manage this delicate situation. Read More

“A mistake I made early on was thinking that our employees had the same thought processes and learning tactics that I did. Explaining something, walking away and expecting them to execute the task as I saw it in my head proved unrealistic. Now, I ask employees to tell me what the end result will be Read More

At first glance, not doing something yourself feels risky: What if it doesn’t get done? What if it’s not quality work? But done correctly, delegating can actually lower the risk in your business. By delegating, you are decreasing the chance that you’ll burn out and that important activities only yo Read More

The big news from SHRM HQ on Monday was the announcement of the creation of a new certification program for HR professionals.
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One of the more recent complaints about the Affordable Care Act is that the narrow networks created may mean that some may no longer be able to "keep one's doctor." Read More

Your job descriptions should really be treated like marketing copy. They have to be informative, dynamic and easy to find, all while attracting the right people. It’s not easy to craft the perfect job description, but here are 5 tips that can certainly help! Read More

Screening applicants properly to ensure that they are fit for the job and for the work environment is part of your duty as a manager. However, asking them common questions that sometimes only result in cliché and rehearsed answers is not enough. You need to ask them questions that will examine even Read More

Indiana Jones was the coolest archaeologist that ever lived. When I was a kid I had no idea what an archaeologist was or what they did, but I knew that if they had the opportunity to travel and save the world from ancient evils, I wanted to be one. Read More