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Saving time when using social media is crucial for small businesses marketing themselves online. Here are the top 5 social media management tools! Read More

Here are 14 things you should do before you publish your blog post, plus a FREE printable checklist you can download for when you write your next post. Read More

Before you go out and hire a designer to create your website, learn what parts are involved in the process of creating a website and what potential traps to avoid. Making this common mistake can lead to problems down the road for your business. Read More

As the new year starts, I am starting to reengage with co-investors, as well as reaching out to accelerators and other investors with whom I have not had a relationship with in the past. Those two efforts have highlighted to me how difficult it is for investors to find appropriate deal flow, and ho Read More

When it comes to attracting top talent on social media, the first step is choosing the right platform – or platforms – for your company. After all, each platform has a distinct audience, with content expectations to match. Ask yourself these questions to make an informed decision. Read More

Last week I had the opportunity to attend an analyst function for Zoho, makers of a multitude of business apps for businesses of all sizes. It was a day long event where company executives laid out the future direction of their products, services and corporate strategy. And even as larger enterpri Read More

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. Today’s customers definition of service is the sum total of their “experience,” covering all aspects of their rela Read More

How data and social media aggregation help you understand and connect with your customer on a more intimate level. Read More

Tired of racing to find content to share on social media? Build a calendar today! Download our infographic to accelerate growth with a social media calendar.
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The success formula is simple to understand. It consists of only five major ideas: Purpose, plan, action, feedback, change. So, the obvious question is, if the success formula is so simple, why isn't everyone doing it? Read More