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Customer retention can be simple, especially with your most valuable customers. Here is how you can surprise them in a way they appreciate your efforts. Read More

Hi, My company is doing an annual review, and this mini-survey will help me. Do you mind filling one for me? [link] Thanks XXXX - I received the message above in my LinkedIn inbox this morning. It was addressed to two other people. Read More

The days are gone when a techie or a genius could build things in his garage and customers would find and buy the product, based purely on the “wow factor” of the technology. New technologies are everywhere today. People have seen so much that they are blasé, or actually fear pure technology. They Read More

Google+ overtook Twitter to claim the No. 2 spot behind Facebook. And it's already better than Facebook for small businesses, firms and entrepreneurs. Read More

Content doesn't exist without a robust support system - as a content manager, what do you need to surround your content with in order to get noticed? Read More

In this segment, Guy talks about the future of Blogging as he sees it and how it will fit in with Google Plus. Read More

Here's why asking about social media tips and tools is the wrong question to ask (and what you should be asking instead)... Read More

Today on the Podcast we talk about how you can measure the progress of your internet business, and how to use measurement as a tool to motivate, correct and progress you and your online business success. Read More

Today the Internet looks like one enormous supermarket. Millions of websites, blogs, products and services to choose from. Building in simplicity is not difficult and here is a way to do it that benefits your business and your customers. It will give your business a competitive advantage. Read More

How it works is that you retweet other bloggers content or follow other bloggers to earn credits. You can redeem those credits but submitting your own tweets for others to share on Twitter, Facebook or Google+! It’s that simple. So JustRetweet is not just about sharing on Twitter which is what make Read More