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Your service desk needs to help you manage your IT services, end to end. Beyond the non-negotiable structure and clarity (based on ITIL best practices) to make it service-tight, you need a system that is easy to configure, customizable and that takes no more than nine days to set up, however large Read More

Arunabha Ghosh, CEO of the Council on Energy, Environment & Water who has been tracking the results of this experiment was recently quoted in the media as saying that a week’s data ( at the time of the article ) isn’t enough and that more data and comparison with historical data can help. Read More

SOSTAC is a marketing methodology developed by PR Smith. The model is useful for developing overarching digital marketing plans and can be used to create an overall strategy or apply at a tactical level. Read More

Research suggests that 90% of enterprise breaches could be prevented through proper monitoring.

Enterprises encounter serious security breaches despite investing heavily in Information security infrastructure. Hackers are always devising new ways to breach the Information security of an organiza Read More

In the US case, where entire magazines have shut print and gone totally online – the best exemplar being Newsweek, this comes as a bit of a shock. But this is what the publishers of these magazines had to say for their reverse journey to print. Read More

Website Magazine is the leading print and digital publication on Web success, covering search marketing, social media, software, web design, development and more. Read More

The technology driven market today demands agility, flexibility, mobility and access to information anytime, anywhere, through any device. With Mobility Services by CMS IT Services, organizations can be customer-centric and efficient by providing access to information on various mobile platforms, d Read More

Cybercriminals are becoming more sophisticated and collaborative with every coming year. To combat the threat in 2016, information security professionals must understand these five trends. Read More

The good thing is that the document does say not all SEOs are bad: “[A] legitimate SEO business engages in standard practices such as optimizing the underlying HTML code on a website for certain keywords that a search engine indexer, (e.g., a web crawler for Google, Bing, etc.) would associate with Read More

Instagram, Twitter, and Facebook are all rife with imposter accounts. In the age of the Twitter feud, no one wants to get caught in the middle of a fight because of something they didn’t say, or be attributed to advocating for something in which they don’t believe. Or, worst-case scenario, to be th Read More