Confused between customer service and customer experience? Learn how they differ and why they matter to your business.
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Cosmoguru voted on the following stories on BizSugar
Customer Service vs Customer Experience: How They Differ and Why They Matter
Posted by alleliaspili under Customer ServiceFrom http://www.infinitcontact.com 3321 days ago
Technology has enabled businesses to change and improve the way they do things. Business process automation (BPA), for instance, is becoming more prevalent in a variety of industries including the business process outsourcing (BPO) industry.
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Don't Need a Call Center? Here Are 5 Reason Why You're Wrong
Posted by alleliaspili under Customer ServiceFrom http://www.infinitcontact.com 3326 days ago
Don't think you need a call center for your business? There's a big chance that you might be mistaken. Here's why.
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