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Even smart entrepreneurs and small business owners make critical legal mistakes that threaten the survival of their business. Here are 10 of the most important legal mistakes that many business owners make – and what you can do to avoid those mistakes. VIDEO. Read More

Year after year, many content teams are asked to deliver more and better content with the same staff and budget. In fact, 73% of B2C marketers say they plan to produce more content in 2017 than they did in 2016. Read More

On average, I work with two to four new businesses at the same time, developing a social media strategy. I post to my blog on a regular basis, while making time for my family and friends and of course not neglecting my boyfriend and our dog.

Being a working entrepreneur is worth it, the hard wor Read More

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. Today’s customers definition of service is the sum total of their “experience,” covering all aspects of their rela Read More

The success formula is simple to understand. It consists of only five major ideas: Purpose, plan, action, feedback, change. So, the obvious question is, if the success formula is so simple, why isn't everyone doing it? Read More

Landing a large corporate client is a huge landmark for any small business. However, working with the big guns brings its downsides, most notably to your invoices and cash flow. That’s because larger companies tend to have longer payment terms and very specific invoicing requirements that, if ignor Read More

Learn how the best brands and CEOs use Twitter to execute successful, and personable, social media strategies. Read More

Taking place at South By Southwest in March, the Student Startup Madness tournament is a nationwide competition that focuses on digital media startups founded by college students. The 32 semi-finalist teams come from 23 different colleges and universities around the country and create products and Read More