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These bad customer service phrases are just the worst! Learn why they don't work and what you should say instead to keep your customers happy. Read More

Outsourcing various tasks is an incredibly attractive concept to many of us; you can save time and (hopefully) money by offloading a repetitive or time-consuming task which you probably don’t enjoy doing anyway. What’s not to love? Read More

Nowadays, there are so many free resources available, you only need a desire. From all of the resources you can find out there to expand your knowledge, my favorite one is through reading books.

If you have your sights set on being a successful entrepreneur, you need to keep investing in yoursel Read More

The artificial intelligence era… It’s all about embedding human smarts in machines.

Facebook chatbots are one application of this revolution, as they rapidly gain popularity and provide a new tool for marketers to leverage. These chatbots are the incorporation of automatic chatbots within Facebo Read More

Gamification is the practice of using gaming techniques to address non-gaming problems, in industries like education and business training. Globally, the market is expected to reach $5.5 billion by 2018. While gamification has made its way into many employee training programs, the latest trends sho Read More

Today’s leaders often recognize the power of smaller and briefer meetings. Shorter meetings are often easier to schedule and fit in to everyone’s calendars. When meetings are disciplined and streamlined, they may also seem less intimidating. These seven ways to help streamline business meetings and Read More

September is National Preparedness Month. From cyber threats to earthquakes, the threats are very real. Perhaps most worrying of all is that up to 40% of small businesses don’t re-open after a natural or human disaster. But what about the biggest threat to the livelihood of small business owners? A Read More

Placing affiliate banners on your blog is one of the most common blog monetization techniques.

Since the case when (almost) no one clicked a certain banner is not very uncommon, let's analyze together why such an unpleasant situation usually happens and see what you can do to avoid it. Read More

Whether its for disaster recovery, retirement or other business eventualities, Millennial entrepreneurs seem better prepared then their older counterparts, a recent poll finds.
Nationwide’s Small Business Indicator — a survey conducted by Harris Poll of 502 U.S. small business owners in mid-June — Read More