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I spent a few hours in the Google Analytics Academy, so you don't have to! (I'm only partially kidding.) Here, I list some lessons from those courses that could help you or your company to defeat a reputation management problem. Read More

One of the best ways to add value to your small business is by learning more effective skill sharing techniques. The more you are able to teach, the more your staff will be able to do. Read More

When loyalty and excellence are the goals, there's nothing more satisfying for a small business owner than to see their customers happy and content with the products and services they offer. Share your #Customer1stCompany story today! Read More

This week I asked our panel of experts…

“What’s the most embarrassing thing that’s happened to you when you were on stage, speaking?

(Not webinars, or teleseminars – but actually standing in front of live people.)”

From bug spray to lost slides to other crazin Read More

Want to learn how to master Google AdWords?

Google AdWords gives your small business a cost-effective method to generate new leads, gain customers, and increase your ROI. But many online marketers don’t know how. This ebook will show you.

Start maximizing your profits to achieve your goals... Read More

Are you promoting your plumbing services online?

Your potential customers are searching for your business online. They want to give you their money. But the competition is high, so you have to make sure once they find your page, they’ll stop searching for a plumber and connect with your business Read More

The following describes some of the primary reasons why infographics can really be an effective SEO tool that can help boost your site rankings. Read More

A new buzzword is content marketing, which basically means creating and distributing materials that will get you noticed. The goal is to attract, acquire, engage and drive consumers to your website. But how do you do it? Read More

It's likely that a crisis will hit your business at some point. These are the four things you must have at the ready when problems appear. Read More

In this article I show you how authentic marketing is the often ignored key to growth and getting noticed regardless of your marketing budget. It doesn't cost you a nickel in fact. Read More