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Today I would like to introduce the Ultimate Small Business Collection. This is a hand picked group of 12 add-ons that I personally use to enhance the Firefox browser for my small business activity. You can download and install the entire collection with one button and find ways to better bookmark, participate socially, automate repetitive tasks a Read More

BizBox lays out what health-care reform would mean for small businesses--namely, hundreds of billions of saved dollars. Read More

We all know how rewarding owning your own business can be. The challenges are exhilarating, the success deeply satisfying. But what if you hit a major obstacle that is a defining point of whether your business succeeds or fails? Can you overcome a setback, be it a financial dilemma or a major business crisis? Read More

Short overview with links to great niches served by nimble small businesses (but getting bigger). Read More

Users will always push back “irrationally” on any new tech initiative. It's up to you to show them the light. Fortunately—or unfortunately, depending on how long you've been a CTO/CIO—you don't need a cattle prod to get users on your side. Read More

Do serious marketers spend a lot of time and energy on Twitter campaigns? I doubt it. Sure, go ahead and play around with it — it doesn't cost much. But I defy you to do serious brand management in 140-character messages. I defy you to prove that Twitter users are your typical customer — unless you sell bubble tea or something similar — or that t Read More

Well, this is sad. A new study from Borrell Associates found that 90 percent of small business owners quit their local paid search campaigns within 6 months of starting, saying they are unhappy with the results and can no longer justify the costs. Ouch. What's going on? I think there are a couple of reasons for the sour stats. Read More

It takes more than a good idea to start a business — or to win a contest for business plans. Read More

The long-term success of any company depends heavily upon the quality and loyalty of its people. Yet, when times are tough, employers often lay off employees to reduce costs, which has a direct effect on customer satisfaction and loyalty. Read More

The advent of a new kind of search engine - aka Microsoft's Bing - is affecting the way information is delivered and may ultimately force marketers to change the way they measure results. Bing pulls content from indexed websites and displays the navigation path and variations on the search query off to the side. Clicking on the new keyword help Read More