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People are always asking me for an inside tip on Internet sites that will be “the next big thing.” Those are hard, since someone has to invent something innovative, but I do have some views on other ideas whose time has come and gone. Read More

The folks at singlegrain have put together this handy infographic that takes a closer look at how our eyes move on a website or blog content, how web design influences eye movement tracking and interaction, and at the end proposes some tips for creating an effective website design. Read More

Sure, you know that Instagram is awesome for sharing vacation photos and stylish selfies. But did you know it's one of the fastest-growing social media platforms? And that it has outstanding customer engagement potential, both as a standalone an in sync with other social media?

Take a look at th Read More

If you are just beginning to build a social media base of fans or friends, here are 14 ways to build an active social media community. Read More

What's the purpose of a business? The purpose of a business according to Drucker is to create a customer. But what if it was so much more than that? This post shows why your business should stand for something. Read More

It’s about your ability to respond in a timely fashion. If so, you can do things, but the question is how do you respond and the more data you have the more options you have for response. Read More