By following a few simple steps, small business owners can turn a disgruntled customer into a brand champion. Yaniv Masjedi offers four tips to turning around a negative situation.
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Sitakrla voted on the following stories on BizSugar
Step-By-Step Guide for Defusing a Heated Customer Service Situation
Posted by
dhennessy under Customer Service
From http://experts.allbusiness.com 3886 days ago
Made Hot by: fundpr on September 16, 2013 11:29 am
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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