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Social media is clearly not just a fad, rather a phenomenon in the business industry, and ignoring its significance to your customer service will not be a wise move for any entrepreneur. The big question now is this: Is outsourcing the best solution to social media customer service? Read More

One of the first questions you ask yourself when getting started with podcasting is, “what do I talk about on my podcast?”

Sure, you can interview a ton of people and not have to worry about topics for your episodes – but if interviewing is not the format/style you want to have on your podcast, Read More

One of the first questions you ask yourself when getting started with podcasting is, “what do I talk about on my podcast?”

Sure, you can interview a ton of people and not have to worry about topics for your episodes – but if interviewing is not the format/style you want to have on your podcast, Read More

According to Wikipedia.com, a viral video is "a video that becomes popular through the process of Web sharing, generally through web media sharing sites. The crucial to comprehending what makes a good viral video is to put yourself in the shoes of one of the audiences of your video. What would make Read More

There are lots of opportunities that exist on YouTube that web marketers and other professionals can make the most of. Online videos share the greatest portion from Google searches (39 %) and ranks second in regards to category searches (36.04 %) after Health and Healthcare. This data ought to be g Read More

Social media is like a gold mine waiting to be tapped, but unlocking the treasure trove might prove intimidating for small and medium-size business owners who don’t necessarily have a full-on marketing department to handle these kinds of campaigns. Without any prior experience beyond maybe a few di Read More

Your content is not being produced for you; it’s being produced for your audience. And if you don’t have an audience, your content doesn’t matter. Let’s look at 8 ways you can underline, circle and highlight your content on the Internet. Read More

Here are five ways you can implement business automation and automate everyday tasks and personalize communication for each customer’s need so that you can have enough peace of mind to put your smartphone down and enjoy some well-deserved downtime this Labor Day. Read More

In this article, I want to speak to the advantages of a “minimalistic” SEO strategy that focuses primarily on the basic elements of a campaign. Read More

Interview with Bruce Upbin, the Managing Editor at Forbes Media, on Forbes' 2015 List of the World's Most Innovative Companies. Read More