It’s always not possible to get favorable comments on your Facebook fan page or on Twitter. There are negative comments as well. Businesses need to manage negative comments by expressing sincere apologies if the complaint is genuine. Even unjustified comments need to be handled tactfully.
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Swandster voted on the following stories on BizSugar
Managing Adverse Social Media Comments
Posted by
SBRTechno under Social Media
From http://www.sbr-technologies.com 3621 days ago
Made Hot by: SimplySmallBiz on June 12, 2014 11:04 am
How Can Local Business Owners Keep Google Happy, Rank Higher In Search, And Be Social?
Posted by
JulieWeishaar under Online Marketing
From http://blog.newhorizons123.com 3621 days ago
Small or local business owners are concerned about TWO things; running their business and making more sales – PERIOD! The Internet has helped these businesses by leveling the playing field where they can compete with their larger counterparts on the world wide web EXCEPT…they don’t have the same LA
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