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Create a cultural shift that will improve your bottom line & make you more competitive. Lessons Learned Templates & Guide: A Managers Toolkit for Continuous Improvement. Read More

You need not be a slime ball to discolor your character. Your trust deficit may trace to the words you don't write and the things you don't say. Here are many ways you might lose your customer’s trust. Read More

Offsite Meeting Checklist & Guide to Effective Meeting Management. Top 15 Leadership, Management & Team Building Retreats in the US - 2013. Read More

A recent controversy over average Facebook Page reach led Facebook to publicly announce the four main factors it uses to determine the reach each Page post gets.
Reach refers to the number of your Facebook fans (users who Like your Page) who see each of your Posts in their News Feed. Read More

Did you know American users of Pinterest spend an average of 1 hour and 17 minutes on the site?

This visual guide details how users are interacting with pins, boards, other users and brands on Pinterest. Read More

A new ‘Kirchner Laughs’ is posted every Wednesday at 1200ET to help you get over the hump with a laugh.

How do you know if you are an Entrepreneur?

If you learned the first rule of holes first hand: If you find yourself in one… stop digging.
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Finding it hard to attract visitors to your blog? Here are some steps to make sure your blog stands out from the rest. Read More

Do you know how to do keyword research? Are you struggling to get free traffic from search engines? If yes, no proper keyword research could be the fundamental reason. To help you I asked the following question from SEO experts Read More

Here are some of the blog posts for marketers and contact center executives that we’ve recently found interesting. Hopefully you’ll get something out of them too! Read More

Believe it or not, prices of goods vary throughout the year. Thanks to research conducted by Lifehacker.com, we provide you a general buying guide for 2013. Here is the best time to buy... well everything! Read More