BizSugar.com › Customer Service › 10 Customer Service and Customer Experience Trends For 2020

There are many ways of attracting new clients - sales, gifts, cashback, etc. Uber, for example, was offering great discounts to first customers to attract them to use their app. Uber marketing strategy worked perfectly as well as many others. This article shares customer experience trends from 2019 that actually worked and took customer service to another level.