BizSugar.com › Customer Service › 3 Great Ways to Find Customer Feedback

Studies have shown that it’s more expensive to acquire a new customer than to keep a current customer. Of course, in order to keep those current customers, brands have to make sure that they’re satisfied and willing to come back again and again. The easiest way to do this is to gather feedback from those current customers, so that problems can be quickly identified and remedied before customers are lost. Here are three great ways to prompt and find customer feedback to ensure those current customers stay with your brand for the long haul.