3 Steps to Writing a Courteous Response to a Negative Review | Small business news; tips; networking | BizSugar

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3 Steps to Writing a Courteous Response to a Negative Review

Posted by 27will under Customer Service
From http://horizonbusinessfunding.com 3833 days ago

Business owners are not always going to get positive reviews, no matter how hard they try to put client satisfaction first. Here are three simple steps to responding to potentially damaging reviews.

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