Quality customer service—we all know it when we experience it, and we can most certainly tell when it’s lacking. If you’ve ever waited for hours listening to automated messages or had to deal with a particularly unhelpful customer service agent—and honestly, who hasn’t—then you know just how lasting an impression a bad experience can make.
3 tips for improving your customer communication strategy
Posted by Liz_062 under Customer ServiceFrom http://blog.bazaarvoice.com 3143 days ago
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