5 Steps to Using Twitter as a Customer Service Tool | Small business news; tips; networking | BizSugar

Submit an Article

24

5 Steps to Using Twitter as a Customer Service Tool

Posted by NetworkSolutions under Customer Service
From http://www.web.com 4175 days ago
Made Hot by: bizyolk on June 22, 2013 11:00 am

If your small business is on Twitter to promote your product and services, why not take it to the next level and use Twitter as a customer service tool? Implementing a “customer service via Twitter” option can be one of the most effective ways of dealing with customer service issues.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by HeatherStone
4167 days ago

Hi Michelle,

Couldn't agree more. Thanks so much for commenting on BizSugar!

- 0 +

Written by macswomen
4167 days ago

This is a great idea. Not only is this a fast and easy way to get connected with your customers, the platform is also free.

- 0 +

Log in to comment or register here.

Subscribe

Latest Comments

“I agree!...”

“It does take a little time to get used to!...”

“Hi, Martin! Kristianstad. And you? Have a great day! /Peter....”

“Nice article....”

“Tone is so important....”

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!