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5 Steps to Using Twitter as a Customer Service Tool

Posted by NetworkSolutions under Customer Service
From http://www.web.com 4167 days ago
Made Hot by: bizyolk on June 22, 2013 11:00 am

If your small business is on Twitter to promote your product and services, why not take it to the next level and use Twitter as a customer service tool? Implementing a “customer service via Twitter” option can be one of the most effective ways of dealing with customer service issues.

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Comments

Written by HeatherStone
4159 days ago

Hi Michelle,

Couldn't agree more. Thanks so much for commenting on BizSugar!

- 0 +

Written by macswomen
4159 days ago

This is a great idea. Not only is this a fast and easy way to get connected with your customers, the platform is also free.

- 0 +

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