If your small business is on Twitter to promote your product and services, why not take it to the next level and use Twitter as a customer service tool? Implementing a “customer service via Twitter” option can be one of the most effective ways of dealing with customer service issues.
5 Steps to Using Twitter as a Customer Service Tool
Posted by
NetworkSolutions under Customer Service
From http://www.web.com 3966 days ago
Made Hot by: bizyolk on June 22, 2013 11:00 am
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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Comments
3957 days ago
Couldn't agree more. Thanks so much for commenting on BizSugar!
3957 days ago