To have a customer simply like your brand isn't enough; make them fall in love! 73% of consumers love a brand cause of friendly customer service. 70% of buying experiences are based on how the customer feels they are being treated. 55% of consumers would pay more for a better customer experience. 89% of consumers have stopped doing business with a company after experiencing poor customer service.





Comments


Written by bigmoneyweb
3942 days ago

It's all about gainning your customers trust which you can achieve by finding out what they want and then proving to them that you're an authority in your niche by providing it to them this way, they will fall in love with your brand. Thanks for sharing this with the bizsugar community.

Val



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Share your small business tips with the community!