BizSugar.com › Customer Service › Advantages of the Small Business

It’s never been easy to be a large business, when I worked at IBM the employees often described the company as “a slow moving dinosaur”. It wasn’t anything ‘personal’ about IBM, it was the fact that it was so large that it took longer for messages to be filtered down through the masses. It was also the fact that it took longer for IBM to react to changes in the market as there was more of it to manoeuvre.