What are customers’ expectations for customer service when shopping online? ComScore’s new report, UPS Pulse of the Online Shopper™: A Customer Experience Study, looked at consumers’ demands for multi-channel retailing and ecommerce to determine what they want from your business.
Are You Giving Online Shoppers the Customer Service Essentials They Expect?
Posted by NetworkSolutions under Customer ServiceFrom https://www.web.com 4161 days ago
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