Are you listening to, or shouting at, your customers online? If the latter, it’s time to stop, especially if you’re trying to incorporate social media.So if you’ve been “shouting” at your customers, it’s time to stop, especially if you’re trying to incorporate social media into your marketing strategy.
Are You Listening to -- or Shouting at -- Your Customers Online?
Posted by ShashiBellamkonda under Customer ServiceFrom http://www.bnet.com 5188 days ago
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