BizSugar.com › Customer Service › Building a Loyal Customer Base: Hot Loyalty Trends for 2011

“Loyalty” is a hot business buzzword right now. If you want to get and keep loyal customers as we move into 2011, you need to know the top trends in loyalty marketing. Loyalty 360—The Loyalty Marketer’s Association recently released its top loyalty marketing trends for 2011 in Incentive Magazine. Here are the ones I think are key for small business owners in the next year: