Customer Service Matters Much More Than You May Think

Posted by ivanpw under Customer Service
From http://smallbiztrends.com 3912 days ago
Made Hot by: thelastword on March 1, 2014 4:20 pm

Customer service is a big "elephant in the room" for so many businesses out there. It's really not easy to train yourself or your employees with the virtues required to be a well-rounded, service-minded personality. However, you must make customer service a priority, somehow - for some obvious reasons...

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Comments

Written by fandktools
3908 days ago

I really feel this topic is important, thanks for post.

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Written by lyceum
3911 days ago

Ivan: It is to take care of the whole supply and value chain...

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Written by lyceum
3911 days ago

You have both internal and external customers. I have worked as a purchaser for a long time and in order to serve the end-customer, I supplied my internal customer, the factory, with raw material for the production of welding electrodes, on time, at a competitive price (cost) and with a quality according to a specification.

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Written by tcamba
3912 days ago

aint't that right! Customer service is probably my number one reason why I come back and buy from a business. I want to feel special and well taken care of just like every human does.

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Written by BizRock
3912 days ago

Customer service is important because customers feel a connection with a company,adds value to the services and goods the customers get and helps customers with questions.Great article!

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Written by bigmoneyweb
3912 days ago

I couldn't have agreed more. In any business organization, customer service is very important and if you don't treat your customers well, they will simply leave you. Thanks for sharing this with the bizsugar community.

Val

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