Just as every friend group has the idealistic Charlotte, customer success managers have their unrealistic customers.
And what happens to these Charlotte Clients? Ultimately, they’ll churn when expectations aren’t met.
That’s why I decided to illustrate the strongest strategies customer success managers can implement to manage customer expectations.
Below, you’ll find ways to tame idyllic views and improve client relationships. Move over Charlotte, here comes level-headed Samantha!
Customer Success Managers: How To Managing Unrealistic Expectations
Posted by swarmcontent under Customer ServiceFrom https://blog.userlane.com 2443 days ago
Made Hot by: LimeWood on February 28, 2018 1:41 pm
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