In order to win in today’s fiercely competitive economy it is absolutely critical to create a customer service program that transcends standards and puts the personal element back into customer relations. If small businesses spend the time and the money to create a customer service program that knocks their customer’s socks off it will prove to be worth every penny.





Comments


Written by ShawnHessinger
5386 days ago

Great customer service post. Thanks. I think small business owners run the gamut between believing customer service can save an otherwise failing business model to believing it is totally unimportant. Both are the wrong view. Customer service is an important component of your business and potentially your brand. Not the only component, but an important one.



Log in to comment or register here.
Subscribe

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!