Don’t Let Difficult Customers Kill Your Moral

Avatar Posted by markzarr under Customer Service
From http://www.commonsensedevelopment.com 3729 days ago
Made Hot by: justretweet on August 27, 2014 7:16 am
Most of my life, I have worked in either hospitality or the b2b service sector. Both of these industries take major customer service skills and a whole lot of dedication to what you do. With my background, I have had to deal with a whole lot of difficult customers, but the question always arises, when is enough enough?





Comments


Written by lyceum
3725 days ago

But I think you could use the word, moral, too. Don't let the customer kill your moral. The business transaction should be based on the trader principle, without any "killing" at all.



Written by markzarr
3729 days ago

Yes, I know that it should be Morale, it won't let me edit it :-)



Written by lyceum
3725 days ago

Mark: You have to be quick! ;) You have 30 minutes after you have published the post.



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