Great Customer Service: Own Up to Your Mistakes | Small business news; tips; networking | BizSugar

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Great Customer Service: Own Up to Your Mistakes

Posted by supermedia under Customer Service
From http://blog.supermedia.com 4268 days ago

Uh oh. Ever have that feeling—the sense of dread of knowing that you messed up? And not just a little bit—a HUGE error. We’ve all done it.

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Written by tiroberts
4269 days ago

I definitely have respect for those brands and companies who own up to their mistakes and take the necessary measures to make it right to keep their customers happy. Thanks for sharing your insights with us.

Ti

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