Customer service is something that has always played a key role in business success. However, with the dawn of the Internet age, customer service has never been as important as it is now. The transparency of the online world has meant that there is nowhere for businesses to hide. One negative online review, or a Twitter comment handled incorrectly can cause serious problems for any business, not only for their online reputation, but also for their Google Rankings.





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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!