As any retail shopper can tell you, checkout lines can make or break the retail experience. Even if you have a great time browsing and find everything you need, coming up against a massive or slow-moving checkout line can ruin the whole experience. Since checkout is a customers’ last impression of your store, a bad experience there can poison everything that came before, making customers less likely to return to your shop again.
How Do Customers Really Feel About Your Checkout Lines?
Posted by lyceum under Customer ServiceFrom http://smallbiztrends.com 3048 days ago
Who Voted for this Story
Subscribe
Comments