How to Give Your Clients Exactly What They Want

Posted by BIZantium under Customer Service
From http://sethgodin.typepad.com 4374 days ago
Made Hot by: Squawk Media on December 2, 2012 5:14 pm

Wouldn't this be great? If you could give your clients or customers exactly what they want, you would never be hurting for business. Clients and customers would be beating down your door, begging for your products or services. Of course, it isn't possible to please everyone, but these steps can give you a much better idea of what is expected. If you're in the business of providing focused work to meet the specific needs of a client or customer, this approach will help you win great success. Follow Seth Godin's guide and you will be a superstar of customer service.

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Comments

Written by HeatherStone
4372 days ago

I like the fact that Seth specifies this approach isn't for every business. Not everyone can provide this kind of product or service...or even wants to! But for those who do, it gets rid of the notion that you can pass off a one-size-fits-all solution and pretend it's customized for every client. On the positive side, if you provide this level of service, you will truly stand alone in the market.

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