How to Make Your Call Center 5 Star: Quality Assurance 101 | Small business news; tips; networking | BizSugar

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How to Make Your Call Center 5 Star: Quality Assurance 101

Posted by andriawhack under Customer Service
From https://www.process.st 1481 days ago

Call center quality assurance is like going to the dentist: everyone agrees it should be done regularly, no one likes doing it, and it’s probably been put off much longer than it should.

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