BizSugar.com › Customer Service › How to Provide Great Customer Service on Twitter

witter has 550 million active users and approximately 500 million tweets sent every day. There’s no doubt, Twitter has evolved from its original platform for sharing updates with friends to an integral part of the marketing department.

Now, imagine if half of the demographics were your followers? And, with how people react and put their complaints on blast socially, how are you going to provide great customer service?

Here are 3 ways to provide great customer service on Twitter: