BizSugar.com › Customer Service › How to to Create Informed and Satisfied Customers? Check this Q&A site review

Many businesses would benefit from having a Q&A community.  This type of solution works especially well for products and services where customers may need extra help in terms of using the product and  understanding the scope. From a marketing POV – a Q&A community can provide a masterful way to stay in touch with customers as well as evangelize people as experts for your product or service.