BizSugar.com › Customer Service › How Userlane is Addressing the Most Pressing Onboarding Challenges for Software Applications – Press Farm

The ecosystem in technology is designed in such a way that many people will not know exactly what to do and when to do it when they encounter a software at their places of work or in their day-to-day. This pressing problem gave birth to documentations and manuals that live on various parts of the web or in software help centers.

However, for Software-as-a-Service industry, commonly referred to as SaaS, the thought that you need to refer to a manual or documentation every time you encounter something new in the software is quite cumbersome.