Industries That Spend The Most Time on Customer Service

Posted by alleliaspili under Customer Service
From http://www.blog.infinit-o.com 3909 days ago

When a customer or potential customer seeks for support or makes an inquiry that is the opportunity for a business to show that they have more to offer than just physical goods or services. Based on how much customers love them, here are the industries that spend the most time on customer service:

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Comments

Written by HeatherStone
3909 days ago

Hi Al,

Larger companies aren't the only ones who have to worry about customer service. Small businesses are probably even more vulnerable to the negative impact of poor customer service. In many cases they have fewer customers, so the impact of that one bad experience could be bigger if a major customer or client decides to leave. Also, they may have less overall brand recognition in the industry, so the impact of a tarnish on that brand can certainly be more severe.

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