Through the years, business analysts have studied and formulated ways to correctly measure customer satisfaction, growth, and loyalty. Some of the usual ways by which these are measured are the Net Promoter Score and the Customer Satisfaction Survey. Which one should you use for your business?
Net Promoter Score vs. Customer Satisfaction Survey: Which One's for Your Business?
Posted by alleliaspili under Customer ServiceFrom http://www.infinitcontact.com 3653 days ago
Who Voted for this Story
Subscribe
“Adam: I have to re-read the post and see if it is time to start another...”
“Joel: When did you start blogging?
All the Best,
Martin...”
“Thanks Joel! Very true haha!...”
“Adam, Great post. My feeling? It's better to already HAVE a blog than...”
“That's a good list of steps in keeping with self-discipline. I concentrate...”
Comments