A lot of this still happens in the workplace and in many customer service departments in many businesses. And just because it seems like the norm, doesn’t mean it’s right. Sometimes our first impressions are simply words. And our words can ignite feelings of resentment and hostility. We have to be careful of what we say and how we say it.
Phrases Never To Use With Customers or Employees
Posted by IntelBoutique under Customer ServiceFrom http://intelboutiqueblog.com 3921 days ago
Made Hot by: fundpr on August 13, 2013 11:15 am
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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