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BizSugar.com › Customer Service › Stop Losing 92% Of Prospects to Your Competitors

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Stop Losing 92% Of Prospects to Your Competitors

Posted by ajayprasad under Customer Service
From http://blog.repugen.com 746 days ago
Made Hot by: maestro68 on November 30, 2016 8:59 am

Quality of your product or service can't help your small business grow unless you don't proactively manage your online reputation. And this starts and ends with excellent customer service.

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Who Voted for this Story

1. ajayprasad
   
2. sophia2
   
3. justretweet
   
4. NolanGreen
   
5. Digitaladvert
   
6. advertglobal
   
7. robinandy58
   
8. bizyolk
   
9. sophia2
   
10. deanuk
    
11. kingofcontent92
    
12. leonesimmy
    
13. SimplySmallBiz
    
14. businessgross
    
15. bloggerpalooza
    
16. maestro68
    
17. lyceum
    
18. sudheerkiran
    
19. Inspiretothrive
    
20. bluemailmedia
    

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More in Customer Service

1. What to Read and Watch for 10x Better Communication with Customers in 2018
   
2. How to Drive Meaningful Outcomes with Customer Engagement - The Next Scoop
   
3. Manage Customer Expectations for the Digital Transformation
   

Comments

Written by lyceum
735 days ago

Ajay: Thanks for the link!

All the Best,

Martin

- 0 +

Written by lyceum
737 days ago

Ajay: Thanks for the tip. Do you have a link to the survey?

- 0 +

Written by ajayprasad
735 days ago

There you go. https://www.brightlocal.com/learn/local-consumer-review-survey/

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Written by lyceum
743 days ago

Interesting to learn that "80% of people regard online reviews just as highly as personal recommendations."

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Written by ajayprasad
737 days ago

Yes, indeed! If you want to learn more as to how consumers choose local businesses today, refer to BrightLocal's annual local consumer survey.

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