“Achieving Excellence in Customer Service: The Brands that Deliver what U.S. Consumers Want,” a downloadable free report* from J.D. Power, is no lightweight study. J.D Power, in fact, states that its findings are based on “feedback from hundreds of thousands of U.S. consumers."
The Five Habits of Great Customer Service
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stepbystepmarketing.com under Customer Service
From http://www.stepbystepmarketing.com 4778 days ago
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