CSM is the proactive management of subscription based SaaS (Software-as-a-Service) customer accounts to help expand revenue, drive end user adoption, reduce churn rates and identify advocates.
The Rise of Customer Success Management #infographic
Posted by SaadAhmadkhan under Customer ServiceFrom http://www.visualistan.com 3208 days ago
Made Hot by: advertglobal on August 4, 2015 12:54 pm
Who Voted for this Story
Subscribe
“In the ever-evolving landscape of Search Engine Optimization (SEO),...”
“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
Comments
3206 days ago